Terms of use

A tool for keeping track of jobs you have applied for. It records what you tell it, reminds you about follow-ups, and drafts emails for you to send yourself.

It is not a recruitment agency and not an employer. We do not submit applications for you, we do not contact employers on your behalf, and we have no influence on whether anyone replies to you or hires you.

You need a working email address, and you must be at least 18. You sign in with a password, and when you first sign up we email you a code to check the address is really yours. Signing in keeps you signed in on that device for 14 days, after which we ask again.

One account per person. Do not share it, and do not use somebody else’s.

Codes to confirm your address and reset your password, because you asked for them. Your follow-up digest, if you want it — you choose whether and how often, in Settings.

We may also write with news about misMATCH, but only if you switch that on yourself. Signing up is not consent to it, agreeing to these terms is not consent to it, and paying for something would not be either. It is a separate switch in Settings, off to begin with, and turning it off again takes effect at once.

Tracking your applications is free, and it stays free. Nothing you can do today costs anything, and there is no card to enter and no trial to run out.

Plus is a paid plan we are building: AI help preparing for a specific job. It is not on sale yet. Our pricing page sets out what it will include and what it will cost. Paid features will always be new things rather than existing ones taken away.

When it does go on sale: plans are bought for a fixed period and end by themselves — nothing renews and we do not keep your card to charge it again. You have 14 days to change your mind about any purchase, and our refund policy explains how that is worked out. Payments are handled by Paddle, who act as the seller and take care of tax.

There is a limit of 750 applications per account. It exists to stop automated abuse rather than to ration you; if you genuinely reach it, ask and we will raise it.

Everything you put in — applications, notes, CVs, cover letters — belongs to you. Settings has a button to download the lot, and one to close your account and delete it.

You give us permission to store and process it only so far as we need to in order to run the product for you. We do not sell it, and we do not use it to train anything.

You are responsible for what you upload: that it is yours to upload, and that it does not break the law or infringe anybody else’s rights.

When you record that an employer never came back to you, that answer is counted towards figures about how quickly that company replies. Only their domain goes into it, hashed first — never your name, your notes, or which companies you personally applied to.

It is on unless you turn it off. You can switch “Share reply times” off in Settings, in one click, and it takes effect the moment you do. The privacy notice sets out exactly what a row contains.

We will never publish a figure built from so few people that it could point back at any of them.

• Use it to harass anybody, or to send anything unlawful.
• Upload other people’s personal data beyond what a job application needs.
• Scrape it, or use bots to create accounts or bulk-write data.
• Try to reach accounts or data that are not yours.
• Resell it, or pass it off as your own product.

If you do any of these we may suspend or close your account, and where it is proportionate we will tell you why first.

The product is provided as it is. We work to keep it running and correct, but we do not guarantee it will always be available, that reminders will always arrive, or that anything it drafts will be right for your situation — the drafts are starting points for you to read and edit, not messages to send unseen.

Keep your own copy of anything you cannot afford to lose. The download in Settings exists for exactly that.

Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Beyond that, and because the product is free, we are not liable for lost opportunities, lost earnings, missed applications or missed deadlines. If a court decides we owe you something regardless, it is capped at [a figure your solicitor is comfortable with — commonly €100 where a service is free].

You can close your account in Settings whenever you like, and doing so deletes your data. We may close an account that breaks these terms, or stop offering the product entirely — if we do that, we will give you reasonable notice and time to download your data.

We may update these terms. If a change matters — anything affecting your rights, your data or what you pay — we will email you before it takes effect. Small corrections we will simply make, and the date at the top will tell you when.

These terms are governed by the law of Ireland, and the Irish courts have jurisdiction. If you use misMATCH as a consumer, this does not take away the protection of the mandatory consumer law where you live — including bringing a claim in your own country if you are in the UK or the EEA.

Email hello@mismatchai.com, or use the feedback button on any page.